Returns, Refunds & Replacements

We’re happy to offer a refund or replacement on unworn items, provided all original tags remain attached and the item is returned in its original condition.

Refunds: To request a refund, please email us at info@kynoraltd.com within 14 days of receiving your order, including your order number in your request. Once approved, you’ll be responsible for the cost of return shipping, and the return address will be provided in your confirmation email. Once we receive and inspect the item, we’ll process your refund to your original payment method within 10 business days.

Replacements: If you’d prefer an exchange or replacement, for example for a different size, you have 21 days from receiving your order to let us know at info@kynoraltd.com, including your order number. We’ll confirm availability and arrange the swap, though you’ll still be responsible for return shipping on the original item.

We recommend using a tracked shipping service for all returns, as we cannot be held responsible for items lost in transit.

Please note: items returned without tags attached, or showing signs of wear, will not be eligible for a refund or replacement.

If you have any questions, please don’t hesitate to get in touch at info@kynoraltd.com.